Contact Car24
Our support team is based in Melbourne and helps buyers and sellers right across Australia. Email us and we'll come back to you — most enquiries are answered within one business day.
Report a listing or scam
Suspicious listing, misleading kilometres or a seller asking for a deposit before inspection? Send us the listing link and we'll review it.
safety@car24.com.auSupport hours
Monday to Friday, 9am–5pm AEST. Emails sent on weekends or public holidays are answered the next business day.
Where we are
Car24, Melbourne VIC, Australia. We're an online marketplace — cars are inspected with the seller, not at our office.
Buying or selling a car?
Questions about a specific car go straight to the seller — their contact details are on every listing page. For how the process works end to end, start with our guide.